Profit Over People: How Property Management Companies Engineer Maintenance Failures to Keep Tenants Trapped in Hazardous Conditions
Across the country, large property management companies are deliberately operating with skeleton maintenance crews, transforming routine repair requests into months-long ordeals that leave low-income tenants breathing mold, drinking contaminated water, and enduring structural dangers. This is not incompetence—it is a calculated business strategy. Understanding the financial logic behind maintenance neglect is the first step toward dismantling it.